Terms & Conditions — The Complete Guide to Using the 299 Date Platform

299 date (operated by bundles.net Ltd.) is an online Sports Betting and casino platform operating under an international gaming license. These terms and conditions ("Terms") apply to the 299 date website, mobile app, and all associated services.

By registering on our platform or using any of our services, you automatically agree to be bound by these terms. Please read them carefully before using 299 date.

These terms and conditions may be updated from time to time. The latest version will always be available on this page. We recommend checking back regularly.

Registration on 299 date is completely free. However, you must provide accurate and complete information at sign-up. Providing false or incorrect details may result in immediate account closure.

Account Opening Rules:

• Each individual may only register one account.
• Multiple accounts cannot be opened using the same mobile number or email address.
• Operating multiple accounts from the same device or IP address is prohibited.
• The name and date of birth provided at registration cannot be changed.
• Keeping the account password confidential is the member's responsibility.

Account Verification (KYC):

299 date may verify your identity before processing withdrawals or for high-value transactions. You may be required to submit a photo of your National ID or passport. This process is in place for your own security.

299 date is for adults only. You will not be able to use our services unless you meet the eligibility requirements below.

• You must be 18 years of age or older at the time of registration.
• You must not be a resident of any country or region where online betting is strictly prohibited.
• This platform is not available to individuals who are prohibited from gambling due to medical or psychological conditions.
• 299 date employees and their immediate family members are not permitted to use the betting services.

299 date supports bKash and Nagad, Bangladesh's most widely used mobile banking methods. All payment-related rules are detailed below.

Deposit Rules:

• The minimum deposit amount is ৳500.
• Deposits are typically credited to your account within 10–30 seconds.
• Deposits may only be made from a mobile banking account registered in your own name.
• Depositing through a third party is prohibited and may result in account suspension.

Withdrawal Rules:

• Minimum withdrawal amount is ৳1,000.
• Withdrawals are typically processed within 5 minutes.
• Withdrawals must be made to the same mobile banking account used for the deposit.
• Large withdrawals may be held if KYC verification is not completed.
• Deposited funds must be wagered at least once before a withdrawal can be made.

299 date offers a range of bonuses and promotions. Each bonus comes with its own terms that you must review before use.

Welcome Bonus:

• Get up to 100% bonus on your first deposit.
• The welcome bonus can only be claimed once.
• Withdrawals are not permitted until the bonus rollover requirement has been met.
• Rollover requirements must be completed within 30 days of receiving the bonus.

General Bonus Terms:

• Attempting to use the same bonus more than once may result in account closure.
• Bonuses may only apply to specific games or betting categories.
• VIP members will be notified separately of their special bonus terms.
• To qualify for the referral bonus, the referred person must deposit a specified minimum amount.
• 299 date reserves the right to modify or cancel any bonus offer at any time.

Specific rules apply to both Sports Betting and casino games on 299 date. All members are required to comply with these rules.

Betting Limits:

• The minimum stake per bet is ৳100.
• Maximum bet amounts depend on the event and odds.
• A maximum win limit applies per event.
• Betting limits may vary depending on your account level.

Bet Cancellation & Modification:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If an event is cancelled, the stake will be refunded.
• If a bet is placed at an incorrect odds due to a technical error, 299 date reserves the right to void that bet.
• Any evidence of match fixing or unfair advantage will result in winnings being withheld.

299 date is committed to maintaining a fair and enjoyable environment. The following actions are strictly prohibited.

• Harassing other members or using abusive language.
• Exploiting platform bugs or vulnerabilities to gain an unfair advantage.
• Betting using bots, scripts, or automated software.
• Sharing your account or allowing others to use it.
• Operating multiple accounts under false identities.
• Attempting to cyberattack or hack the platform.

299 date has put measures in place to protect your account and funds. You are also expected to follow certain precautions on your end.

• Use a strong password — at least 8 characters, including numbers and special characters.
• Do not hand your device to others while you are logged in.
• If suspicious activity is detected, 299 date may temporarily lock the account.
• Do not click on suspicious links received via email or SMS.
• If you suspect any unauthorized access to your account, contact support immediately.

299 date may temporarily or permanently suspend an account under the following circumstances.

Grounds for Temporary Suspension:

• While KYC verification is in progress.
• During investigation of suspicious transactions.
• Suspected unauthorized access to the account.

Grounds for Permanent Closure:

• Registering with false information.
• Operating multiple accounts.
• Bonus abuse or fraud.
• Money laundering or illegal activities.
• Repeated violations of the code of conduct.

Any valid balance remaining in a permanently closed account (where applicable and no rules were violated) will be considered for refund on a case-by-case basis.

299 date is committed to delivering the highest quality of service, though our liability is limited in certain circumstances.

• 299 date is not responsible for missed bets due to internet connectivity issues or device failures.
• 299 date is not liable for delays caused by third-party payment gateways.
• 299 date is not responsible for account breaches resulting from the user's own negligence.
• Services may be temporarily unavailable during technical emergencies.

299 date reserves the right to update or modify these terms and conditions at any time. If changes are made, we will notify you through the channels listed below.

• Updated terms will be published on this page along with the effective date.
• For significant changes, a notification will be sent to your registered email or via SMS.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

We recommend visiting this page regularly. The date of the latest update will always be displayed at the top of the page.

If you have any questions about these terms and conditions or wish to raise a complaint, please get in touch with us. 299 date takes all complaints seriously.

• Email: support@299date.net
• Live Chat: Active 24/7 on website & app
• Complaint Resolution Time: Typically within 24–48 hours

When submitting a complaint, providing your user ID, transaction date, and relevant details will help us resolve it faster. Our support team is fully equipped to assist you in Bengali.