Privacy Policy — How Safe Is Your Information on 299 Date

299 date does not treat your privacy as a mere legal obligation — for us, it is an ethical responsibility. When you use our platform, certain personal information comes our way. You have every right to know how that information is used.

This Privacy Policy ("Policy") applies to the 299 date website, mobile app, and all related services. It explains clearly what information we collect, why we collect it, how we keep it secure, and what rights you have.

By using our platform, you agree to this Privacy Policy. We recommend reading it in full before you get started.

299 date collects only the information genuinely needed to provide our services — nothing more, nothing less.

Information Collected Directly from You:

• Name, Date of Birth & Gender (collected at registration)
• Mobile Number & Email Address
• BKash/Nagad Account Number (for payments)
• National ID or Passport Details (during KYC verification)
• Residential Address (if required)

Automatically Collected Information:

• IP Address & Device Type
• Browser Type & Operating System
• Time spent on the website and pages visited
• Betting History & Transaction Details
• Login time and location

Information Collected from Third Parties:

• Transaction confirmation details from the payment gateway
• Risk assessment data from fraud prevention services
• Basic identity information from referral program sign-ups

299 date does not collect any data without a reason. Every piece of information has a specific purpose, and it is always in the interest of your security or the platform's integrity.

Primary Purposes of Use:

• Account Creation & Management: Your name, mobile number, and email are required to keep your account running smoothly.
• Identity Verification (KYC): To prevent underage access and protect against fraud.
• Payment Processing: To ensure fast and secure deposits and withdrawals.
• Customer Support: To resolve your issues quickly.
• Fraud & Scam Prevention: To keep your account and funds secure.
• Personalized Experience: To show you offers and promotions tailored to your preferences.
• Legal Obligation: To comply with directives from relevant regulatory authorities.
• Platform Improvement: Using analytical data to improve user experience.

299 date never sells your personal data to third parties. However, data may be shared in certain specific circumstances.

Who We May Share Your Information With:

• Payment Providers (bKash, Nagad): Only the information necessary to complete the transaction.
• KYC Verification Service: Through a secure channel for identity verification.
• Cybersecurity Partners: To detect and prevent fraud.
• Law Enforcement Agencies: Where required by court order or legal obligation.
• Auditing Body: During routine audits required for licensing.

International Data Transfers:

In some cases, your data may be stored on servers located outside Bangladesh. When this occurs, we ensure that the data protection standards in those countries are equivalent to or higher than those in Bangladesh.

Cookies are small data files stored in your browser. 299 date uses cookies to enhance your experience and keep the platform secure.

Types of Cookies We Use:

You can disable cookies through your browser settings. Keep in mind that disabling essential cookies may affect the functionality of certain platform features.

299 date uses industry-leading technology to protect your data. Beyond the technology itself, our team also receives regular security training.

Technical Safeguards:

• 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Firewall & Intrusion Detection: Measures in place to defend against external threats.
• Regular Security Audits: Regular audits conducted through third parties.
• Data Backup: Regular backups are maintained on secure servers.
• Access Control: Only authorized personnel can access specific information.

Our Response to a Data Breach:

In the event of a data breach, 299 date will notify affected users within 72 hours and take immediate steps to resolve the issue. Minimizing any impact to you is our top priority.

You have clear rights over your personal data, and 299 date respects those rights in full.

Your Key Rights:

• Right to Know: You can request to see what data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request that your data be deleted.
• Right to Restrict Processing: You can request that the use of certain information be restricted.
• Right to Data Portability: You can receive a copy of your data in a readily readable format.
• Right to Object: You can opt out of your data being used for marketing purposes.
• Right to Withdraw Consent: You can withdraw your consent at any time.

To exercise any of these rights, email us at support@299date.net or reach out via live chat. We will respond to your request within 48 hours.

299 date does not store your information indefinitely. Each type of data has a defined retention period.

Once the retention period expires, data is securely deleted or anonymized so that it can no longer be linked to any individual.

299 date is strictly for users aged 18 and above. We do not collect personal information from minors under any circumstances.

• Age verification is carried out at the time of registration.
• A government-issued ID may be requested if there is any cause for suspicion.
• If a user is found to be underage, their account and data will be deleted immediately.
• If a parent or guardian becomes aware that their child is using our platform, please contact us immediately at support@299date.net.

299 date may update this Privacy Policy from time to time, as needed due to changes in technology, new legislation, or improvements to our services.

• You will be notified by email or SMS if any significant changes are made.
• The "Last Updated" date at the top of the page will always reflect the most recent revision.
• For significant changes, your consent may be requested again.
• Previous versions are kept in our archive and are available upon request.

If you have any questions about this Privacy Policy or wish to make a request regarding your data, please contact us.

• Email: support@299date.net
• Live Chat: Active 24/7 on website and app
• Response Time: Typically within 24–48 hours

When submitting a data protection request, use your registered mobile number or email address to speed up identity verification.